You may be wondering if you even need a CRM solution. That's a question that…
Acquire customers simply with Bitrix24 — Customer acquisition
Gaining new customers is an important factor for any business, but this factor is particularly important in the start-up phase of your business. Without customers, a company cannot survive in the long run. It is therefore essential to work with the right tools from the beginning to prepare for the future. At the beginning, it is important to pay attention to the company, the product and the services in order to establish and then maintain contact with potential new customers. Only when the customer feels that they are in good hands can results follow. From then on, a customer must be looked after. All these are challenges that both new companies, but also “old hands” have to face every day.
The Bitrix24 software supports you with a CRM tool for optimal customer management. The system allows you a systematic and clear generation of customers in the first step and the best possible customer service in the second.
What’s most impressive about this software is that it is available free of charge for up to 12 users. So as a new company, you do not have to invest large sums of money at once, but you can test the software first and see if it suits your requirements and goals.
Focus on generating customers right from the start with professional solutions
Even if, at the beginning, many are of the opinion that “yes, that’s just the way it is at start. We’ll make it more professional later” — please don’t fall for this fallacy. The longer you are in the marketplace with your business, the more customers, contacts, the more people who are involved and the more products and/or services you offer, the harder it is to move to a professional, clear solution. Humans are creatures of habit and, however receptive we may be, we always need a certain amount of time to get used to new things.
Forget about Excel, Notebook or contacts in Outlook. The goal is to ensure that all the information is stored in one place where it is always accessible to all relevant parties from the start so that the paperwork doesn’t gain the upper hand.
This is where Bitrix24 can help you with a CRM tool
With the solution from Bitrix24, you can process requests from potential customers into an optimal sales process. New orders are created, and the master data can be quickly and simply entered. Any communication, be it telephone calls or emails, are neatly documented and can be viewed by anyone according to their access authorization. All customer contact information is available in a few clicks. Even if one of your employees is on holiday, you do not have to take part in time-consuming handover meetings beforehand- all relevant information about a customer is in the system.
- Generate leads: Bitrix24 supports your sales when cold calling; whether it’s by phone or through online activities such as landing pages, email marketing, messenger marketing and SMS marketing. With the appropriate configuration, all information automatically flows into your Bitirx24 CRM and you always have an overview.
- Maintain customers, motivate them and offer added value: Since you can manage the collected customer history with just a few clicks in the Bitrix24 CRM, you are in a position to provide your customer with information at any time and to respond to questions. From the first contact to the last invoice, you will find everything in the system.
- Smooth completion of projects: Projects, tasks and time planning make it possible for Bitrix24 to optimally handle customer projects with a high level of service quality. Without a doubt, your customers will be delighted with the professionalism.
As a Bitrix24 Gold Partner in the DACH region, we are convinced of the benefits of the software and would be happy to assist you with testing and implementing it. Contact us — we’re experts in what we do and can show you how we implement “progress through movement.”
It is our belief that “simple collaboration” is the efficient, future-orientated key to your company’s success.
We are happy to answer any further questions you may have. Please do not hesitate to contact us.
Overview of our services:
- CONSULTATION AND CONCEPTION. No two companies are alike: LINXYS analyses your company’s current status and works with you to find the optimal goal.
We will gladly arrange a free introductory meeting with you and introduce you to the basic principles of networked working using a social intranet. At this meeting, we discuss the personalised options for your company with those responsible.
- IMPLEMENTATION. LINXYS implements your project according to your individual needs. Transparent and continuous communication with our customers is standard practice for us. Together with LINXYS, make your intranet the place where you can reach your employees and communicate with them at an equal level. As a comprehensive partner, we accompany you and, with the right solutions and strategies, we ensure that you can successfully advance the performance of your company.
- SERVICE. Optimal and individual: your new digital enterprise platform. From corporate branding to individual interfaces, LINXYS always focuses on your company and your individual internal processes.
- SOLUTIONS. Introduce professional changes and convince your employees of the added value. LINXYS offers individual solutions — before, during and after the rollout.
- WORKSHOPS. Improve efficiency and simultaneously reduce costs through employee acceptance. LINXYS conducts tailor made workshops to reach these goals.
Ossian C. Scheller / M.A.
Arrange an online appointment and let us advise you without obligation.
We will show you which Social Intranet solution suits your company best.