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Bitrix24 OPEN CHANNELS FOR LEADS.

Open Chan­nels — man­age leads at a glance. Regard­less of the com­mu­ni­ca­tion chan­nel, Bitrix24 col­lects, doc­u­ments and analy­ses all inter­ac­tions with cus­tomers. Whether it is by email, phone, social net­work, mes­sen­ger, chat or a web­site form, Open Chan­nels ensures that the com­plete his­to­ry of all inter­ac­tions with a cus­tomer is saved. Bitrix24 Open Chan­nels for Leads will make your every­day work and inter­ac­tion with your cus­tomers clear­er and more efficient.

LINXYS Social Intranet Offene Linien

WHAT ARE OPEN CHANNELS?

Regard­less of the com­mu­ni­ca­tion plat­form, Open Chan­nels con­nect social net­work­ing or mes­sag­ing plat­forms, like Face­book or Skype, with Bitrix24. Cus­tomers can send you infor­ma­tion requests and mes­sages from their cho­sen plat­form and your employ­ees can process every­thing in Bitrix24. This increas­es effi­cien­cy enor­mous­ly as only Bitrix24 needs to be used for all of the com­mu­ni­ca­tion work.

All mes­sages are logged and stored in the sys­tem. Mes­sages can also be for­ward­ed, queued or replied to with pre-set answers.

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WEBSITE LIVE CHAT.

Utilise your free live chat for up to 12 peo­ple on your web­site using a sim­ple HTML code. You can adapt the pro­cess­ing and design of the live chat accord­ing to your spe­cif­ic com­pa­ny guide­lines (for exam­ple, web­site design and com­pa­ny open­ing hours).

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CRM WEB FORMS.

Quick­ly and eas­i­ly embed forms cre­at­ed in the CRM into your web­site for orders, con­tact requests, feed­back or sup­port. All infor­ma­tion obtained from the forms trans­fers direct­ly into Bitrix24 CRM where it is stored and can then be processed and worked on.

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WE ARE HAPPY TO ADVISE YOU.

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YOUR SOCIAL INTRANET SOLUTION

LINXYS pro­vides organ­i­sa­tions with effi­cient, pro­duc­tive and sim­ple col­lab­o­ra­tive social intranet solu­tions that anchor all the busi­ness-rel­e­vant fea­tures in one place where it is acces­si­ble to any indi­vid­ual, regard­less of time or loca­tion. We are hap­py to assist and advise you and to do our best to pro­vide you with exten­sive infor­ma­tion and indi­vid­ual advice.

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